Take a screenshot of the property sheet and save the image to a location of your choice.Īfter you've captured the titles of the selected add-ins, clear all selected check boxes, and then choose OK. Manually record the title of every selected add-in listed under Available Add-ins. In the upper-left corner of Outlook, choose File > Options > Add-ins.Īt the bottom of the View and manage Office Add-ins, make sure the Manage box shows COM Add-ins, and then choose Go.Īs a precaution, when the COM Add-ins listing of your current add-ins opens, do one of the following: In the ‘Add Account’ wizard, enter a name, email ID, and password. Click ‘Add’ and then enter the new profile name. ![]() If the issue persists, to help you further, we need to confirm. To create a new Outlook profile and fix the OST is not an Outlook data file error, follow these steps: Open Control Panel, search and click on ‘ Mail. ost) If you still cannot add this user‘s account to Outlook after using the Inbox repair tool, it is recommended to create a new Outlook profile and then add the users account to the new profile to see if it works. If Outlook is NOT able to start in safe mode, then try the next proposed solution below, entitled Create a new Outlook profile. For your reference: Repair Outlook Data Files (.pst and. You'll need to disable all of your add-ins before restarting Outlook, as described in the following procedures: ![]() If Outlook is able to start in safe mode, then the problem is likely with one of your add-ins. The Outlook icon on your taskbar includes an exclamation symbol to alert you the program isn't operating normally. ![]() How do you know you're working in safe mode? You'll see a label similar to the one below at the top of the screen.
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